Delete your GintiFlow account

Last updated: 8 October 2026

You can delete your GintiFlow account and all of its data at any time. Deletion is permanent and can't be undone, so download any invoices or reports you want to keep first.

Option 1: in the app (immediate)

1. Open the GintiFlow app and sign in.
2. Go to the Profile tab.
3. Scroll to the bottom and tap Delete account.
4. Confirm. Your account and data are deleted straight away and you're signed out.

Option 2: by email (if you can't use the app)

Email privacy@gintiflow.com from the email address on your GintiFlow account, with the subject "Delete my GintiFlow account". If you signed in with Apple or Google, tell us which one. We'll confirm the request is from you and delete the account within 7 days, then reply to let you know it's done.

What gets deleted

Everything linked to your account is permanently removed from our database:

• Your profile: name, business name, email, phone, GSTIN, address, UPI ID and bank details, and your sign-in method (including your password hash, for email accounts)
• Your clients, invoices, invoice line items, payments and reminder history
• Your goals, holdings, contributions and valuations
• Your budget plan and monthly snapshots
• Your device's notification token

What is kept

• If you ever told us why you cancelled a subscription, we keep only the reason you picked from the list (for example "too expensive"), with no note and nothing that identifies you.
• Subscription purchase records are held by Google Play or the App Store, not by us. Deleting your GintiFlow account doesn't cancel a subscription — cancel it in your app store first.
• Invoices you already sent to clients (PDFs, WhatsApp messages) are on their devices, outside our control.

Delete some data without deleting your account

You don't have to delete everything. In the app you can permanently delete individual goals, holdings and holding contributions, and edit or clear any optional profile field (phone, GSTIN, address, UPI ID, bank details).

Invoices and clients work differently, because invoices are business records. Deleting an invoice in the app removes it from your lists, totals and reports, and deleting a client removes them from your client list, but in both cases the underlying record stays with your account until you delete the account. To have a specific invoice or client erased completely without deleting your account, email privacy@gintiflow.com.

Questions? Email privacy@gintiflow.com. See also our privacy policy.